Return Request Form

At EMPSTORM, product quality comes first and we focus more on the customer experience!

The sleek and stylish appearance ensures that you can effortlessly savor a delicious cup of coffee even in the midst of a busy life. We understand the value of your time, We will process your submitted claim quickly.

Steps to Initiate a Warranty Claim:

  • Fill out the feedback form below, detailing the issue you're facing with your product.
  • Order ID: Obtainable from the order history of your purchase account.
  • Model Number: Locate this on the packaging, manual, or directly on the product.

Ps: videos on coffee maker malfunctions should ideally be under a minute.

You can always reach out to our Customer Experience team for help.

Support Email:
Service Email:

View our Returns & Refunds Polic